The Robservatory

Robservations on everything…

 

Apple

The iPhone 8 Plus’ glass is not all it’s cracked up to be

This morning, I was thinking about putting a clear screen protector on the iPhone 8 Plus, just because I had one that came with one of the cases I purchased. While cleaning the glass, though, I noticed something disconcerting: My iPhone 8 Plus is already showing fine scratches on the glass.

Compare my year-old iPhone 7 (top) with the weeks-old iPhone 8 Plus (bottom)…

Both phones are in similar cases that extend above the edge of the glass—I tried two minimal cases on the iPhone 8 Plus, but have only used the full-sized cases out in the “real world.” Both phones have been used in similar ways, sitting in my pants pocket or in a tray in my car. After a year of such treatment, the iPhone 7 glass looks practically brand new. The iPhone 8 Plus glass, however, is already showing fine scratches. (There are similar scratches near the bottom of the phone, too.)

These scratches aren’t—yet?—visible in day-to-day use, but it concerns me that they’ve developed to this degree after only a couple weeks’ use. How bad will things get after a few months?

Are any other iPhone 8 (Plus or non-plus) users seeing such scratches on their displays? I’m tempted to go visit the Apple Store with my phone, because I can’t believe this is normal, especially given how well the iPhone 7 (and all my prior phones) have resisted scratching.

A useless analysis of macOS (OS X) release dates

Updated and republished for the macOS 10.13 Supplemental Update; skip it unless you really really care about all the macOS releases. Originally published on November 14th, 2005.

Below the break is a table showing all major releases of macOS (previously Mac OS X) from the public beta through the latest public version, which is macOS 10.13 Supplemental Update, as of October 5, 2017.

Note: Click the ⓘ symbol to read Apple’s release notes for a given update.

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Configurator covers (some of) iTunes’ lost app features

On the same day that Apple announced the new iPhones and such, they also released iTunes 12.7, which has a number of minor changes, and one very major change (here’s a nice summary). The major change is the removal of pretty much anything related to iOS apps: You can’t sync apps, you can’t browse the store, and you can’t reorder your iOS device’s app icons.

As someone who is Mac-bound for the majority of the day, this is a horrible change, and I absolutely hate it. Apple does provide one workaround, the ability to manually sync data from your computer to your iOS device. But this method isn’t really user friendly, and offers almost nothing in the way of actual app management. Further, it doesn’t let you rearrange your apps, which is one of the most awful tedious tasks one can undertake on an iOS device.

Enter Apple Configurator 2, a free Mac app that Apple says “makes it easy to deploy iPad, iphone, iPod touch, and Apple TV devices in your school or business.” But here’s a secret—shhhhhh!—you don’t have to be a school or business to use Configurator, nor do you have to use it for multiple devices—it works just fine for a single user with a single iOS device. And as an added bonus, it does some things that iTunes 12.6 and earlier never did.

In summary form, using Configurator, I can…

  • Easily view (customizable) device info for multiple devices at once.
  • See a summary screen for any given device, containing lots of useful tidbits about the device.
  • Rearrange icons on any device’s screens.
  • Change the wallpaper on any device.
  • View info on all installed apps, and sort by name or seller or genre, etc.
  • Update installed apps.
  • Install apps from either purchase history or from a folder on my Mac.
  • Install configuration and provisioning profiles (for beta software, etc.).
  • Install documents and assign them to applications.
  • Create backups (open or encrypted) and restore them.
  • A whole bunch more…

The one thing it can’t do—and for which there’s still no alternative I’m aware of—is browse and purchase apps from the iOS App Store. For that, you’ll still need to use your iOS device…or a virtual machine running iTunes 12.6. (Configurator requires a physical connection via USB cable; it won’t work over WiFi. Configurator also grabs any connected devices it sees, so don’t launch it while iTunes is syncing other iOS content, for instance.)

Keep reading for a slightly deeper look at a few of Configurator’s features…

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My thoughts on the new Apple Watch, Apple TV, and iPhones…

In their September 2017 keynote, Apple launched the Apple Watch Series 3, the Apple TV 4K HDR, and three new iPhones—the 8 and the 8 Plus, and the X.

Here are my quick thoughts on each, and my buying plans…

Apple Watch Series 3

This is a nice evolution of the watch. The LTE doesn’t really interest me, as I’m sure it’ll require another $5 or $10 a month to my wireless carrier, and I almost always want my phone with me. (If I swam regularly, I might feel differently about that.) The much-faster CPU would be a nice upgrade over my original-generation watch, but the Series 3 is nearly a full millimeter thicker than the original…and honestly, I think the first version was already borderline too thick.

Will I buy? At this time, the outlook is doubtful; my watch is working fine, and a faster CPU isn’t worth the added thickness and $359 of my money.

Apple TV 4K HDR

Support for 4K is welcome, and long overdue. I’m not so sure about HDR; sometimes I find HDR images tend to look artificial, and I don’t know if I’d find the same issue in moving images. A real added bonus was Apple’s decision to provide the 4K version of movies you’ve purchased for free—this from a company that charged us to upgrade the quality of our music files a few years back.

I wish Apple wasn’t so damn set on streaming everything, though—I would much prefer to store movies directly on the device, to make it more portable and not subject to the vagaries of wifi, device positioning, and network load. Those times are gone, though, so now the only choice is whether or not to spend $20 more for the 64GB version.

Will I buy? Yes, and I’ll spend the extra $20 for the extra 32GB. I’ve been moving an Xbox One back and forth from the game TV to our 4K TV to watch 4K content, so this will be a simpler solution.

iPhone 8 and 8 Plus and iPhone X

Let me get this out of the way: I do not like the iPhone X. Well, that’s not true. I think almost all of it is absolutely stunning, and I really want one. Unfortunately, that’s “almost all,” and there are two things that aren’t perfect that will keep me from buying this phone…

The Notch. I absolutely, positively hate the cutout at the top of the phone for the sensors. In case you (somehow) missed it, this is the notch…

I would have much preferred if Apple just blacked out that entire region, giving up that marginally-usable pixel space for a cleaner appearance. I understand that videos can play cropped, so as to not be “notched,” but it’s the presence of the notch in other normal views that really gets to me. It’s everywhere.

Many people won’t notice, or won’t care about the notch. I wish I could be one of those people, but I can’t. During the keynote, all I could focus on whenever the phone appeared was the stupid notch. It simply grabs my eye, and I cannot unsee it when it’s there. (Maybe a future software update will stop drawing the desktop up there, which would make it look much nicer to my eye.)

Face ID. Apple has told us facial recognition is more secure, and I have no reason to doubt them. They also told us it’s fast, and it seemed to be in the demo. But secure and fast can’t override the absolute convenience of Touch ID. I can use Touch ID as I remove my phone from my pocket (press plus press-click), and it’s ready to go as soon as it’s out of my pocket. I don’t have to look at my phone unless I want to; if I have to look at my phone every time I want to unlock it, that’s going to get annoying. Very quickly.

Apple Pay is even worse. Today’s system is as near-magic as any tech I’ve ever used: Hold the phone near the register, rest finger on the home button, and you’re done. With Face ID, it appears (based on the demo in the keynote), I’ll have to both double-tap the side button and look at the phone to use Apple Pay. Ugh.

There are also some security considerations with Face ID, as pointed out by Ian Schray. The police cannot compel you to put your finger on your phone without a warrant…but can they compel you to simply look at your phone?

Other than these two no-go items, I really like everything else about the iPhone X. It’s only marginally larger (.20 inches taller, .15 inches wider) than an iPhone 7, yet has a screen that’s 30% larger and has more pixels than the gigantic Plus model phones. It also has the double cameras, which I would love to have on my next phone.

While you may not consider the notch and Face ID as deal breakers, they really are for me. I’ll go look at one in person, of course, but I simply cannot unsee the notch, and I hate the idea of having to look at my phone to unlock it, and taking more steps (and time) for Apple Pay.

So that leaves me with the 8/8 Plus versus my current 7. I think the new CPU, faster Apple-developed GPU, better cameras and sensors, 240fps slow-mo 1080p video, wireless charging, and the glass design make the iPhone 8 a compelling upgrade. As noted, I’d love to have the dual cameras to work with, but I think the Plus-size phone is just too big for daily use, so I think that’s out of the question. (I will visit the Apple Store again to see the 7 Plus before I decide for sure.)

Will I buy? As of now, yes, I plan on buying an iPhone 8, and hoping that…somehow…Touch ID survives for a long time to come, lest that iPhone 8 be my last new iPhone.

The past, present, and future of the Mac Pro

I’ll admit it, last week’s news about the new Mac Pro got me excited about the future of the Mac for the first time in a long time.

Note that I am not in any of the target markets for a typical Mac Pro buyer—I don’t crunch huge scientific data sets, I don’t render massive 4K movies, and I’m not compiling huge programs on a daily basis. But I have always been a fan of the Mac Pro for one reason (up until the most recent one, at least): Customization. Having a customizable Mac means it can last longer, as you can make changes to keep up with technology. I have owned both the Motorola and Intel era Mac Pros, and they were truly excellent machines.

The past


One Mac to rule them all

The older Mac Pro (and its predecessors) were—as I recently wrote—wonderful machines, because you, the user, could do so much to them. You could add RAM, of course, but you can do that to most any current Mac.

You could also choose up to four hard drives to put inside the case—no messy cables, no need to worry about a child or pet disconnecting your drive while it’s rendering a movie, etc. If you outgrew them, you could easily replace them. In my Mac Pro, I had an internal Time Machine drive (in addition to the external Time Machine drive.)

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Browse Apple’s clearance aisle

Back in August of 2015, Apple removed the distinct online store from its web site. The new store is integrated through all the pages of the site, which is a change for the better. However, I used to enjoy simply browsing the store itself, but this change mostly ended that pasttime.

The one (good) notable exception to “no store browsing” is the Refurbished and Clearance Store, which is still linked at the bottom of every page on Apple’s site. This is a great spot to look for deals on used but reconditioned Apple gear, typically for 15% to 20% less than brand new.

The site is nicely laid out, with links on the side of the page to each type of equipment. Click in, click around, browse at will.

To make it easier to jump into a given section of the refurb store, I took the top-level links and tossed them into a Keyboard Maestro macro group set to activate a pop-up palette:

You can download this simple macro for your own use, if you wish.

Now a browse of the refurb store is only a keyboard shortcut away. Good for me, bad for my wallet.

An aging corner of Apple’s web site

Sometimes, when I go looking for something on Apple’s web site, I’ll stumble into some dark corner that’s somehow escaped the passage of time. Like the Mac Basics: Desktop page. I mean, just look at that desktop screenshot…

That’s from Yosemite (Mac OS X 10.9) Mountain Lion (Mac OS X 10.8) , which was released in October of 2014 July of 2012 [Thanks Tim B!]. It’s not even retina—the source image is 640px wide, which is why it’s all fuzzy. And, of course, the Dock is no longer 3D and most of the app icons have changed.

Maybe they’ll update that page when they fix that other aging corner of their site…you know, the one where they sell the 2013 Mac Pro as if it’s brand-new technology.

Useful site: iStockNow finds Apple products

During today’s recording of our The Committed podcast, Ian mentioned a site he uses to check for sometimes hard-to-acquire Apple products. The site, iStockNow, is very nicely designed and makes it really simple to check availability not only at your local stores, but also globally.

Start by clicking the left-side filters section for the products you’d like to check on, then view the map on the right to see where they’re in stock. For example, a search for the 15″ MacBook Pro Touch Bar in Space Gray shows that it’s available throughout North America, except in Mexico City:

But if you search for a 42mm Apple Watch in Stainless Steel in retail stores, you’ll see that most of North America is a sea of red. Zoom in on the map, though, and there are some stores with stock:

When you find a store with inventory—the green pushpin—click on it to get the details of that store’s inventory:

If you’re looking for something particularly hard to find—cough AirPods cough—iStockNow may just help you secure your item. According to Ian, at least, that’s exactly how he got his AirPods!

Apple should go back to the future with the Mac Pro


Expensive trash can?

Back in 2013, Apple introduced the new Mac Pro, an amazing wonder of design. But it was also a study in compromise for “Pro” users, requiring all peripherals to be externally attached, and not allowing for any after-purchase upgrades (video card, CPU, etc.). It was also shockingly expensive.

I can only imagine how hard it must have been for Apple to try to build a perfect Mac “Pro” desktop for everyone. As nicely designed as the new Mac Pro was, it missed the perfect mark for many Pro users by quite a bit.

So how does Apple try to design one Mac that can satisfy a diverse group that encompasses design professionals, gamers, scientific researchers, video creators, and who knows what else? Quite simply, they shouldn’t try, as such an exercise is destined to fail. (See “new Mac Pro,” above.)

Instead, Apple should design one Mac that can become anything and everything to each type of “Pro” user. While that may sound daungting, the good news is that Apple’s already done this in its recent past. And done it very well, I might add…

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The iPhone 7 and third-party battery pack cases

One aspect of Apple’s decision to remove the headphone jack from the iPhone 7/7 Plus that I haven’t seen discussed anywhere is the impact it will have on third-party battery pack case makers. Traditionally, third-party battery pack cases plug into the Lightning port, and typically provide a micro USB connector in its place. They also then usually have a headphone passthrough, either via a port extender or a special headphone cable extender, to allow you to plug in headphones without removing the battery pack.

I was curious how the case makers were going to address this for the iPhone 7, because blocking the Lightning port means that users will have to use wireless headphones when using a battery pack. I searched Amazon for iPhone 7 battery case, to see what might be in store. However, the results were disappointing—basically, every single product uses micro USB for charge and sync. I could go on, but you get the idea: None of the manufacturers seem to be worried about blocking the Lightning port with their battery cases.

The only exception I found was the SOLEMEMO Ultra Slim Charging Case, which isn’t actually designed for the iPhone 7. But as designed for the iPhone 6, this case uses an ultra-slim bottom with a tiny Lightning pass-through, as seen in the photo below (borrowed from one of the reviews on Amazon).

This style of connector would allow you to connect wired headphones (either Apple’s Lightning pods, or standard headphones via Apple’s Lightning to 3.5mm adapater cable). I don’t know if this company will be making an iPhone 7 version or not; the iPhone 6 case should fit the iPhone 7, but the camera opening won’t line up with the camera’s new position on the iPhone 7.

(I checked Mophie, too, but they’re early on in their iPhone 7 case building process; their iPhone 7 link takes you to their Explore our Process page, which describes the method and timeline they follow in making products for new devices.)

So if you’re buying an iPhone 7, and you want a battery case right now, and you want to use wired headphones with that case, as of today I see three solutions:

  1. Buy the SOLEMEMO Ultra Slim Charging Case for $35, knowing you won’t be able to take pictures. Note that this is a 2400mAh battery pack, so it’s not as large as some of the others (but it is very slim).
  2. Buy Apple’s $99 iPhone Battery Case. This is an 2365mAh battery pack (up from 1877mAh for the iPhone 6s), and it nicely integrates—at the iOS level—with your iPhone. But it’s pricey, underpowered, and has The Hump. For the cost of the Apple pack, you could get two SOLEMEMO packs and have $30 left over!
  3. Buy any of the forthcoming iPhone 7 battery cases and use wireless headphones. OK, so that totally skips the ‘use wired headphones’ requirement, but it’s really the only other option at this time.

I’m hoping we’ll see someone come out with something truly innovative here, such as Lex Friedman’s suggestion on Twitter:

Adding an actual headphone jack would probably be a home run product; I have no idea if it’s technically possible to split the Lightning port’s signals in that way (I would bet it’s not). Even lacking that, though, it’d be nice to see more third-party cases that pass through the Lightning connector, so that wired headphones could still be used.

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