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Fujitsu ScanSnap software and the 64-bit-only future

A fair number of my apps are still 32-bit—see how many you still have—though many I don't really care about all that much. But there's one suite of apps that I use every day, usually multiple times a day: Fujitsu's ScanSnap apps. This is the software bundled with the ScanSnap ix500 scanner.

While Fujitsu has been good about updating their software in the past, I was a bit concerned about the upcoming 64-bit transition. So I both tweeted at them and sent them an email. I haven't seen a reply on Twitter, but a (clearly form letter) reply to my email is at least somewhat encouraging:

There is no problem in the behavior of the application or the OS concerned. The message is only inform that the application needs to be modified for compatibility with next-generation macOS (which should be available near the end of the year). PFU is going to resolve this, but the resolution date is not set yet. In the meantime, please continue using the latest version of the software available.

This blurb was obviously prepared as a response to those complaining about the new 32-bit warning dialog in macOS 10.13.4, but it does seem to address the longer-term question: Fujitsu is planning to "resolve this," which hopefully implies 64-bit versions are in our future, though at some not-yet-disclosed date.

There are very few things in my workflow that I couldn't replace…but replacing my ScanSnap and everything it does for me would be quite difficult. Hopefully we'll see a 64-bit ScanSnap suite before this fall's deadline.



Hardware: Fujitsu ScanSnap iX500 document scanner

In mid-2015, I decided I wanted to get rid of the mass of paper we'd been accumulating for years. Much of it could be recycled, but there was still a substantial stack of important yet rarely looked at paper that we needed to keep. If anything was ripe for a digitization project, it was this stack of paper. But there were thousands of pages to scan, and that's not something you're going to want to do on your $99 all-in-one printer/scanner/coffee maker.

After talking with some people and reading some reviews, I bought a Fujitsu ScanSnap iX500 document scanner. This was not an inexpensive purchase—it lists for nearly $500, though typically sells for just over $400.

Note that there are two versions of this scanner: The PA03656-B005, which is what I have, and the newer PA03656-B305. The newer one is actually less expensive ($415 vs $490 as I write this), and apparently the sole difference is the bundled third-party software. I haven't seen the newer scanner's bundle, though, so I can't comment.

I've been using this scanner pretty much every day since October of 2015, and I can say it's one of the best pieces of hardware I've ever purchased. (The software is also very good, but the UI is far from lovely.) So far, I've scanned over 8,500 pages with this scanner, and I haven't had any issues with it at all. If you're interested in document scanning, read on for my thoughts on why this Fujitsu is an excellent tool for the task…

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